X5 photo viewer - 'file not support'

edkwon · 10-16-2005, 12:22

Ok i uploaded a random selection of wallpaper size jpgs 160 x 128, but a third of them say file 'not support' and wont show up. As far as i can tell, there is no diff between the jpg files do that show up and those that won't open. Anyone else have this same problem. It's def not a file size issue since the ones that wont open are under 10K.

Any insights would be helpful. THanks.

Ed

analogdecay · 10-17-2005, 02:26

Actually you do not have to adjust the size to 160 x 128, but i also got the same error and i boiled it down to a few images and i think if the height is more than the width it will not show. So hopefully if anyone else knows how to fix this problem it would be nice.

edkwon · 10-17-2005, 20:00

No i've had pics higher than they are wide and no problem displaying them. The fact that certain jpgs wont open seems to be totally arbitrary and i can't figure out what it is...

Ed

Lighter · 10-17-2005, 20:03

There are several formats for saving JPEGs. The X5 will only display standard. You might have some other format - progressive is common and won't display.

edkwon · 10-20-2005, 13:17

Thanks, that fixes the problem.

Ed

Russj1975 · 10-21-2005, 11:42

any jpegs saved out using the "save for web" option in the file menu of photoshop won't display.

edkwon · 10-21-2005, 13:42

Actually they will work if you use 'Save for Web' option, you just have to uncheck the 'Progressive' option checkbox. It's usually checked ON by default.

Ed

music moil · 10-22-2005, 14:43

is there some way to convert JPEG progressive format to JPEG standard

10-16-2005, 12:22	#1
edkwon X5 Lover Join Date: Oct 2005 Location: Philly, PA Posts: 116	X5 photo viewer - 'file not support' Ok i uploaded a random selection of wallpaper size jpgs 160 x 128, but a third of them say file 'not support' and wont show up. As far as i can tell, there is no diff between the jpg files do that show up and those that won't open. Anyone else have this same problem. It's def not a file size issue since the ones that wont open are under 10K. Any insights would be helpful. THanks. Ed

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10-17-2005, 02:26	#2
analogdecay Junior Member Join Date: Oct 2005 Location: Oregon Posts: 5	Actually you do not have to adjust the size to 160 x 128, but i also got the same error and i boiled it down to a few images and i think if the height is more than the width it will not show. So hopefully if anyone else knows how to fix this problem it would be nice.

10-17-2005, 20:00	#3
edkwon X5 Lover Join Date: Oct 2005 Location: Philly, PA Posts: 116	No i've had pics higher than they are wide and no problem displaying them. The fact that certain jpgs wont open seems to be totally arbitrary and i can't figure out what it is... Ed

10-17-2005, 20:03	#4
Lighter Think! Join Date: Sep 2005 Location: Eastern USA Posts: 296	There are several formats for saving JPEGs. The X5 will only display standard. You might have some other format - progressive is common and won't display.

10-20-2005, 13:17	#5
edkwon X5 Lover Join Date: Oct 2005 Location: Philly, PA Posts: 116	Thanks, that fixes the problem. Ed

10-21-2005, 11:42	#6
Russj1975 Junior Member Join Date: Oct 2005 Posts: 25	any jpegs saved out using the "save for web" option in the file menu of photoshop won't display.

10-21-2005, 13:42	#7
edkwon X5 Lover Join Date: Oct 2005 Location: Philly, PA Posts: 116	Actually they will work if you use 'Save for Web' option, you just have to uncheck the 'Progressive' option checkbox. It's usually checked ON by default. Ed

10-22-2005, 14:43	#8
music moil Junior Member Join Date: Oct 2005 Posts: 11	is there some way to convert JPEG progressive format to JPEG standard