Brand new i10 won't boot

[ImBanane]

Hey all,

I know there are already a bunch of threads about the i10 not working correctly but I didn't found an answer for my problem yet.

Yesterday my Cowon i10 16GB arrived. After unboxing it I connected it to my computer with the Sync + Charge Option. While it was charging I put some music on the player (about 10GB). After 2 hours of charging I unplugged the player. After that it showed "Update Database" but the loading bar just stopped at a bit less than halfway and I waited 10-15 minutes until i decided to smart reset the player.

And this is my main problem at the moment: When I'm trying to start the player it's showing "10 Color Therapy" on the screen and a gray bar at the top. Since the loading bar was moving first I decided to wait (nearly 6 hours :O). But it didn't move anymore. So I did another smart reset, but every time I start the player I get this freeze. I can't chose "sync + charge" option when I connect the player to my Computer because it simply does the same "boot freeze".

How can I fix this? If there's no way I'll send it back for replacement.

Greetz
ImBanane

EDIT: A big problem is that my device manager doesn't show a "unknown device".

[WAI]

you could try using TCCTOOL but i doubt it'll work.

go here http://iaudiophile.net/forums/showthread.php?t=37135

better off downloading the PDF Guide and follow that. for the Firmware File be SURE to use yours and not the S9's Firmware. Good luck

also, if your using Window 7/Vista reboot and Disable Driver Signature by hitting F8 BEFORE the Boot Logo appears for Windows.

for Windows Xp this does not apply

[ImBanane]

Thanks.

The guide says "Hold the Play/pause button while accepting to connect to PC or Laptop"
Which button should I press on the iAudio10?

[WAI]

what buttons are there?

btw, i will be gone for a few mins. i will be back shortly

[ImBanane]

Theres the touchpad and a volume +/- and a On/Off button

Spoiler!

[WAI]

try this...

either A. try and hold the on/off button and quickly connect to PC (please keeping holding that button while connected till Windows sounds a new device sound)

or B. hold either Volume + or - while connecting

doing either method will put the Device in TCCTOOL Boot Mode

btw, here's a similar recent user who proved TCCTOOL works http://iaudiophile.net/forums/showthread.php?t=40991

[ImBanane]

Doesnt work.

I think the problem is that Windows does not show any kind of "unknown device".

[WAI]

what's your OS? if Window 7/Vista did you Disable Driver Signature Enforcement?

[ImBanane]

Yes its windows 7. And yes I disabled the Driver Signature Enforcement

[WAI]

try just connecting without holding buttons. install the TCCTOOL Drivers as shown in my PDF Guide

[ImBanane]

No matter what Im doing, Windows does not recognise the device.
I already tried to:
... fully uncharged the battery
... connect the device to my computer
... get into Boot Mode with the on/off button and the +/- volume buttons
... connect the device to a different Computer
... run TCCTOOL and update the device

, but nothing worked.

However I think the problem is that the device is trying to update the database at every boot. Because of this (I guess) I'm unable to get into to the boot mode.

EDIT:
This is the screen I saw the whole day

Spoiler!

[WAI]

the device doesn't completely boot up when in boot mode. every COWON Device from the F2, D2, and so forth all have the TCC7901 chip which has a Recovery Mode Function. though iAudio 10 isn't within the support list of TCCTOOL it's possible it has the same exact Chip number with the S9. what happens when you try to update the unknown device with the TCCTOOL Drivers with Device Manager?

[ImBanane]

Originally Posted by WAI

the device doesn't completely boot up when in boot mode. every COWON Device from the F2, D2, and so forth all have the TCC7901 chip which has a Recovery Mode Function. though iAudio 10 isn't within the support list of TCCTOOL it's possible it has the same exact Chip number with the S9. what happens when you try to update the unknown device with the TCCTOOL Drivers with Device Manager?

Okay.
Somehow there's no unknown device. Gonna try this on a computer with Windows XP.

[WAI]

ok, i have been deep searching and upon some china base sites that i have translated it appears all they did was came here and completely copied and took note from my guides lol. anywho, here http://translate.googleusercontent.c...jXZIMw_0fcIibQ you get an idea of the same stuff we have tried though in there you'll see he mentions to use the Minus Vol. button which he successfully uploaded the Firmware, disconnect, then reconnected and re-input the same command twice which is needed in your case

so, you need to use the Minus Vol. button to connect to enable Boot Mode

[ImBanane]

Gonna try it out. Thanks man you are really awesome

TCC says "Could not find any USB Busses"

I did it like:
1. hold -Volume button while plugging in
2. start tcctool via "tcctool -d cowons9 iAUDIO10_FW.bin

EDIT:
Yes I got it into Bootloader Mode <3
Thank you so much. For real man, you are awesome! You saved my money