Cowon S9 broken power button questions!!!

aati · 09-01-2011, 21:00

Unfortunately, the power button on my Cowon S9 just broke today.
I have two questions;

Does this happen often with the S9?

Do I have to send it back to Cowon for repairs or can I still turn it on somehow? (Other than connecting it to a usb port that's only sending power and pressing the "play" button.)

Does the Cowon J3 have better lasting buttons (like does it feel more durable and better) and have you ever had to send yours back because of the power button?

Can I trade my 32GB Cowon S9 for a Cowon J3 if I have to?

Nathanael · 09-04-2011, 20:23

my s9 "fast-forward button" on the top side broke, so i made use of my warranty and ordered the j3 instead of another s9 (because the s9 wasn't in stock) and im really happy with it now! the buttons are thinner, don't break as easy as the s9's and - for me most importantly - they are located on the right side of the player (the left side has the power button: it's a button now and not a switch anymore)

the "trade the s9 for j3" won't work because the j3 is around 50€ more expensive than the s9 but u can use the warranty as mentioned above (in my case i got the money back!)

i don't recall a method to switch the s9 otherwise on, sorry!

gorgi · 09-05-2011, 09:05

Ask the service for a replacement.
I somehow broke my power-button and asked the cowon service for a replacement. They were very friendly and sent me a replacement for 5€
I opened my S9 and replaced he button and everything still works fine. I'd only open my S9 if it went out of warranty just in case

OnYourMark · 09-05-2011, 09:13

It happened to me and Cowon fixed it. But I'm glad to say that it hasn't broken again since o.o

aati · 09-05-2011, 15:56

Quote:

Originally Posted by Nathanael

my s9 "fast-forward button" on the top side broke, so i made use of my warranty and ordered the j3 instead of another s9 (because the s9 wasn't in stock) and im really happy with it now! the buttons are thinner, don't break as easy as the s9's and - for me most importantly - they are located on the right side of the player (the left side has the power button: it's a button now and not a switch anymore)

the "trade the s9 for j3" won't work because the j3 is around 50€ more expensive than the s9 but u can use the warranty as mentioned above (in my case i got the money back!)

i don't recall a method to switch the s9 otherwise on, sorry!

Do you know if I can exchange a 32GB S9 for a 16 GB J3 or if I can add like 50$ to exchange it for a J3 because I can't have this happen anymore for certain reasons...

Nathanael · 09-06-2011, 07:40

where did u buy your s9? amazon per example trys to send a new device (here a new s9) if it isn't in stock anymore u get payed off. if u want an exchange (other product: j3) just ask them directly

aati · 09-09-2011, 22:35

Quote:

Originally Posted by Nathanael

where did u buy your s9? amazon per example trys to send a new device (here a new s9) if it isn't in stock anymore u get payed off. if u want an exchange (other product: j3) just ask them directly

Alright, I'll try that. (NCIX btw)

09-01-2011, 21:00	#1
aati Junior Member Join Date: Jul 2011 Posts: 11	Cowon S9 broken power button questions!!! Unfortunately, the power button on my Cowon S9 just broke today. I have two questions; Does this happen often with the S9? Do I have to send it back to Cowon for repairs or can I still turn it on somehow? (Other than connecting it to a usb port that's only sending power and pressing the "play" button.) Does the Cowon J3 have better lasting buttons (like does it feel more durable and better) and have you ever had to send yours back because of the power button? Can I trade my 32GB Cowon S9 for a Cowon J3 if I have to? Last edited by aati; 09-01-2011 at 21:02..

09-04-2011, 20:23	#2
Nathanael Member Join Date: Jun 2011 Location: Germany (NRW) Posts: 29	my s9 "fast-forward button" on the top side broke, so i made use of my warranty and ordered the j3 instead of another s9 (because the s9 wasn't in stock) and im really happy with it now! the buttons are thinner, don't break as easy as the s9's and - for me most importantly - they are located on the right side of the player (the left side has the power button: it's a button now and not a switch anymore) the "trade the s9 for j3" won't work because the j3 is around 50€ more expensive than the s9 but u can use the warranty as mentioned above (in my case i got the money back!) i don't recall a method to switch the s9 otherwise on, sorry! __________________ Cowon J3 Black 32Gb + Ultimate Ears Super.fi 5 Last edited by Nathanael; 09-04-2011 at 20:27..

09-05-2011, 09:05	#3
gorgi Senior Member Join Date: Mar 2008 Location: Germany, Hamburg Posts: 265	Ask the service for a replacement. I somehow broke my power-button and asked the cowon service for a replacement. They were very friendly and sent me a replacement for 5€ I opened my S9 and replaced he button and everything still works fine. I'd only open my S9 if it went out of warranty just in case __________________ Cowon S9 + Westone UM2 RC

09-05-2011, 09:13	#4
OnYourMark Giddy up Join Date: Oct 2008 Location: Honolulu, Hawaii, USA Posts: 155	It happened to me and Cowon fixed it. But I'm glad to say that it hasn't broken again since o.o __________________ I love my . . . Cowon S9.

09-06-2011, 07:40	#6
Nathanael Member Join Date: Jun 2011 Location: Germany (NRW) Posts: 29	where did u buy your s9? amazon per example trys to send a new device (here a new s9) if it isn't in stock anymore u get payed off. if u want an exchange (other product: j3) just ask them directly __________________ Cowon J3 Black 32Gb + Ultimate Ears Super.fi 5

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