Need Help...Cowon C2 Freeze Screen

evolutionx · 08-03-2011, 20:39

Dear all, I need help to hard reset my cowon c2 as the screen just show distorted lines and soft reset using volume (+/-) doesn't work. Appreciate advise from those who has this issue before as could not get any info online after searching. Thanks a lot.

Helli · 08-04-2011, 04:56

you need to reflash your device, this worked for me.

evolutionx · 08-04-2011, 05:03

Hi Helli,

I have problem getting the PC to recognised the Cowon C2 to do a reflash. The first time I experience this I manage to reflash from connection by USB. This time, the PC will not recognised and I have no access to root directory to do a refresh. Any advise how to hard reset or get the PC to recognised the cowon? Thanks.

evolutionx · 08-04-2011, 05:05

I am using a mac to transfer files to the player and this cause the freeze screen. Happens to my D2+ and I sold it. Now it happens to C2. Guess apple products dont like Cowon

Helli · 08-04-2011, 06:21

Same here - It was a Mac that bricked my C2.
The support-people from exportprive told me to never use a cowon-player with a MAC-Computer - because MACs destroy Cowon-devices ;-)

Maybe it's because MACs write some hidden system-files on every device connected, and if you have a bad USB-connection (like a not properly inserted plug on the C2) this can cause damage during writing-process ?

Maybe i had luck, i still had access to the root and could reflash it. Did you try the long pressing of some buttons (+/- ?) as described in the manual ?

evolutionx · 08-04-2011, 06:59

Yes, I have already tried the long pressing of reset via volume button but still does not work. I think it is permanent coma already. Do you have cowon customer service email or support site? Really quite piss that this is my 3rd cowon that I have to sell again....since Mac gives such big problem. Thanks for your help Helli.

El_Enemigo · 08-04-2011, 09:16

It's kind of strange. I've read in forums that people all around the world are experiencing all kind of problems with freezing and stuff... but I had mine for a week or so, updated firmware 2 times and never had ANY problem at all and I'm super happy with the experience so far.

Maybe there are defective C2's or something?

evolutionx · 08-04-2011, 12:00

I guess only Cowon has the answer.....They should design with a hard reset button somewhere.....in the meantime i will play with my Hisoundaudio Studio V.

Kizune · 08-04-2011, 12:11

Guys, if you have problems with the C2 and Mac, you should check out the S9's and J3's Troubles & Problems sections. S9 and J3 users have the same problems with Mac and there are some good workarounds.

AshenTech · 08-04-2011, 12:27

there are programs out there (some linked dif places here and on ABI) that will remove the crap files OSX writes to the device and avoid the mac issues.

Apple wont fix the issue because it only effects other companies media players and such, so it is sort of a way to force you to get an ipod(and give them more money)

I will look if i can find that link when i get to the office(headed out now)

AshenTech · 08-04-2011, 13:38

http://www.anythingbutipod.com/forum...ad.php?t=44893

http://www.anythingbutipod.com/forum...ad.php?t=54667

hope these links help you sort your issues

El_Enemigo · 08-05-2011, 11:08

So that could be one of the possibilities. I'm a Windows 7 user. NEVER had any trouble.

AshenTech · 08-05-2011, 11:57

I think the best workaround to the mac issue is to not give apple your money(dont buy a mac), Its not that I hate apple, I dont, I hate 3 things about apple.

1. their "it just works" BS that has never really been true.

2. their brainwashed user base who think they are immune to problems/viruses/malware because apples commercials said so.

3. their idiotic prices when compared to a truly quality custom built windows machine.

honestly tho, their user base is one of the most annoying to deal with they will tell the tech they are paying to repair their computer that the problem cant possibly be this or that because apple/st.steve said mac's cant have those problems.....even as your showing them they installed a "dialer" thats charging them by the minute to look at a porn site, and also is causing popups and shit.(i consider that malware personally, be it on windows of osx)

all in all, I have converted more long time mac users to windows due to cost and support issues, The image alot of mac users have that a windows system is less reliable then a mac is only true of OEM boxes running OEM bundle ware, even a low end emachien or the like is of equivalent quality parts wise to a mac.

sorry this got me ranting, gotta stop myself, i could go another page or 2 with mac support horror stories(os6-7-8-9 are less reliable then un patched win95....)

you may want to setup a dual boot with windows 7 using bootcap(to the OP) that would let you avoid the issues totally without having to have a 2nd computer around.

evolutionx · 08-06-2011, 04:21

Thanks for all the advises. Cowon c2 does not have hard reset button and so this make it even tougher to follow previous models. My cowon c2 is still in COMA and I hope any cowon staff reading this can pm me a solution. Trouble is I cannot even get the windows pc to recognize the cowon for me to reflash. Guess this will be the last cowon I will try.

el maco · 08-06-2011, 05:06

Quote:

Originally Posted by evolutionx

Cowon c2 does not have hard reset button

According to ABi review, you can reset the player by holding down both volume buttons at the same time for a second or two.

08-03-2011, 20:39	#1
evolutionx Junior Member Join Date: Aug 2011 Posts: 12	Need Help...Cowon C2 Freeze Screen Dear all, I need help to hard reset my cowon c2 as the screen just show distorted lines and soft reset using volume (+/-) doesn't work. Appreciate advise from those who has this issue before as could not get any info online after searching. Thanks a lot.

08-04-2011, 12:11	#9
Kizune Feel free to call me 'Kizu' ;) Join Date: Jan 2009 Location: Germany, Baden-Württemberg Posts: 5,968	Guys, if you have problems with the C2 and Mac, you should check out the S9's and J3's Troubles & Problems sections. S9 and J3 users have the same problems with Mac and there are some good workarounds. __________________ me @ Google+ \| Twitter \| Flickr \| deviantART audio setup: Cowon J3 32gb \| Cowon Z2 16gb \| Audio Technica ATH-M50 other: Galaxy Nexus \| Nexus 7

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

08-04-2011, 04:56	#2
Helli Member Join Date: Oct 2004 Posts: 132	you need to reflash your device, this worked for me.

08-04-2011, 05:03	#3
evolutionx Junior Member Join Date: Aug 2011 Posts: 12	Hi Helli, I have problem getting the PC to recognised the Cowon C2 to do a reflash. The first time I experience this I manage to reflash from connection by USB. This time, the PC will not recognised and I have no access to root directory to do a refresh. Any advise how to hard reset or get the PC to recognised the cowon? Thanks.

08-04-2011, 05:05	#4
evolutionx Junior Member Join Date: Aug 2011 Posts: 12	I am using a mac to transfer files to the player and this cause the freeze screen. Happens to my D2+ and I sold it. Now it happens to C2. Guess apple products dont like Cowon

08-04-2011, 06:21	#5
Helli Member Join Date: Oct 2004 Posts: 132	Same here - It was a Mac that bricked my C2. The support-people from exportprive told me to never use a cowon-player with a MAC-Computer - because MACs destroy Cowon-devices ;-) Maybe it's because MACs write some hidden system-files on every device connected, and if you have a bad USB-connection (like a not properly inserted plug on the C2) this can cause damage during writing-process ? Maybe i had luck, i still had access to the root and could reflash it. Did you try the long pressing of some buttons (+/- ?) as described in the manual ?

08-04-2011, 06:59	#6
evolutionx Junior Member Join Date: Aug 2011 Posts: 12	Yes, I have already tried the long pressing of reset via volume button but still does not work. I think it is permanent coma already. Do you have cowon customer service email or support site? Really quite piss that this is my 3rd cowon that I have to sell again....since Mac gives such big problem. Thanks for your help Helli.

08-04-2011, 09:16	#7
El_Enemigo A Cowon fan from Uruguay Join Date: Jul 2011 Location: Montevideo Posts: 29	It's kind of strange. I've read in forums that people all around the world are experiencing all kind of problems with freezing and stuff... but I had mine for a week or so, updated firmware 2 times and never had ANY problem at all and I'm super happy with the experience so far. Maybe there are defective C2's or something?

08-04-2011, 12:00	#8
evolutionx Junior Member Join Date: Aug 2011 Posts: 12	I guess only Cowon has the answer.....They should design with a hard reset button somewhere.....in the meantime i will play with my Hisoundaudio Studio V.

08-04-2011, 12:27	#10
AshenTech Senior Member Join Date: Apr 2011 Posts: 291	there are programs out there (some linked dif places here and on ABI) that will remove the crap files OSX writes to the device and avoid the mac issues. Apple wont fix the issue because it only effects other companies media players and such, so it is sort of a way to force you to get an ipod(and give them more money) I will look if i can find that link when i get to the office(headed out now)

08-04-2011, 13:38	#11
AshenTech Senior Member Join Date: Apr 2011 Posts: 291	http://www.anythingbutipod.com/forum...ad.php?t=44893 http://www.anythingbutipod.com/forum...ad.php?t=54667 hope these links help you sort your issues

08-05-2011, 11:08	#12
El_Enemigo A Cowon fan from Uruguay Join Date: Jul 2011 Location: Montevideo Posts: 29	So that could be one of the possibilities. I'm a Windows 7 user. NEVER had any trouble.

08-05-2011, 11:57	#13
AshenTech Senior Member Join Date: Apr 2011 Posts: 291	I think the best workaround to the mac issue is to not give apple your money(dont buy a mac), Its not that I hate apple, I dont, I hate 3 things about apple. 1. their "it just works" BS that has never really been true. 2. their brainwashed user base who think they are immune to problems/viruses/malware because apples commercials said so. 3. their idiotic prices when compared to a truly quality custom built windows machine. honestly tho, their user base is one of the most annoying to deal with they will tell the tech they are paying to repair their computer that the problem cant possibly be this or that because apple/st.steve said mac's cant have those problems.....even as your showing them they installed a "dialer" thats charging them by the minute to look at a porn site, and also is causing popups and shit.(i consider that malware personally, be it on windows of osx) all in all, I have converted more long time mac users to windows due to cost and support issues, The image alot of mac users have that a windows system is less reliable then a mac is only true of OEM boxes running OEM bundle ware, even a low end emachien or the like is of equivalent quality parts wise to a mac. sorry this got me ranting, gotta stop myself, i could go another page or 2 with mac support horror stories(os6-7-8-9 are less reliable then un patched win95....) you may want to setup a dual boot with windows 7 using bootcap(to the OP) that would let you avoid the issues totally without having to have a 2nd computer around.

08-06-2011, 04:21	#14
evolutionx Junior Member Join Date: Aug 2011 Posts: 12	Thanks for all the advises. Cowon c2 does not have hard reset button and so this make it even tougher to follow previous models. My cowon c2 is still in COMA and I hope any cowon staff reading this can pm me a solution. Trouble is I cannot even get the windows pc to recognize the cowon for me to reflash. Guess this will be the last cowon I will try.