S9 Firmware X.50 bug REPORT thread

Mr. Black · 11-11-2009, 13:18

Think people have had enough time with the latest firmware to have gotten to grips with thing...anyway.

As before the purpose of this thread is list out various bugs you may have found in the S9's latest firmware update, so that we may then forward on this thread to the good folks at Cowon Korea.
Please make sure to follow the below guidelines before posting a "bug".

This is the format to use to report bugs: (answers are for example purposes)

Quote:

Problem: Write down what the problem is (example ID3 Tag issue)

Expanded Description: Give a more detailed description of the bug you're reporting

Capacity & Model: Note the capacity of your S9, eg. 32gb - If you own the DMB model please note as such, eg. 32gb DMB

Firmware: Note the firmware you've loaded eg. 1.50, 2.50, 3.50 or 4.50

Things to remember:
Have you tried reinstalling the firmware? (sometimes this solves abnormal behaviour)
Are you using a custom UCI? as it may be the cause of your issue.

Rikibu · 11-11-2009, 14:58

Problem: Wrong time format in widget mode

Expanded Description: If you switched the time format to 24 hours format in the time settings tab, the digital clock in widget mode still shows the 12 hour a.m./p.m. time format.

Capacity & Model: S9 @ 32GB
Firmware: 2.50

Akashsgpgi · 11-12-2009, 07:47

Problem: 1)widget issue
2)Album Art
3)track length
4)dictionary

Expanded Description:
1)when switching guis sometimes when i switch to 3 gui(widget one) the photo viewer widget fails to initialise properly and appears as a white rectangle and the screen frezzes.then i have reset or restart manually

2)when holding the next button for many seconds and then stopping on a certain track the album art shown is of the previous track as the album art cant change fast enough and then changes to the current track after pressing the album art or the next button

3)sometimes when i press on the album art on the now playing screen i am unable to move the song further ahead or back by touching on the screen.this is minor as when i go back to the main menu and then come back it resolves.

4)in the dictionary when i click on english to english dictionay it says purchase english to english dictionary but there is no such option available.

Capacity & Model: 16gb

Firmware: 1.50

Uphaillife · 11-12-2009, 07:52

Quote:

Originally Posted by Akashsgpgi

4)in the dictionary when i click on english to english dictionay it says purchase english to english dictionary but there is no such option available.

not a bug... you have to buy the english-engilsh dictionary on the korean cowon website. you cant buy it in america, however. it's about 20 dollars i think.

da1writer · 11-12-2009, 12:22

Ohhh Cowon you naughty boy, I almost forgot my usual post

!

Problem: Can't go to next/previous album in Album/Artist Sorting
Description: If you are in ALBUM or ARTIST sorting, you can't go to the next or previous albums you selected, it's a bug everyone knows about. Let say you are playing an album and get to the last song, well no matter what setting you have (ALL, LOOP, etc.), it will loop right back over again in the same album- you can't go to the next or previous album unless you MANUALLY pick it from the Library browser. This bug though, does NOT exist in FOLDER Sorting, which is what I have mine setup as.
Firmware: 2.50
Capacity: 16GB

Problem: New Matrix Coverflow FORCES Album Sorting
Description: ALBUM sorting is so FORCED with Coverflow that despite you let's say used FOLDER Sorting before you turned off the device, if you have coverflow still on, when you turn back on the device it will be in ALBUM Sorting (no matter what you do before). Try it for yourself and you'll see what I mean. So I would like an option to sort it anyway you want so we do not run into this FORCED ALBUM sorting. Maybe look for album covers 1 to 2 folders deep and then go 1-2-3 folders deep for songs, seems easy...
Firmware: 2.50
Capacity: 16GB

kazu-sama · 11-13-2009, 07:02

Problem: Random loading default music UCI
Expanded Description: Use Asurada UCI v4.1 (music, movie), Text Viewer by Naver (Klaus edition),Cube browser total v1.35.
Steps to reproduce:
1. press Music button - Asurada UCI loaded
2. press Home button, press Documents and open some file, press Main
3. again press Music - now default UCI loaded
It will do this way again until you open Movie viewer and go back to Music. I don't know if it is an UCI bug or firmware.
Capacity & Model: S9 32gb
Firmware: 2.50

letenous · 11-13-2009, 08:09

Problem: Radio at soft volume

Expanded Description: Volume of radio seems to be very soft compared to the previous firmware(2.41)

Capacity & Model: 16GB

Firmware: 2.50

da1writer · 11-13-2009, 08:55

Quote:

Originally Posted by kazu-sama

Problem: Random loading default music UCI
Expanded Description: Use Asurada UCI v4.1 (music, movie), Text Viewer by Naver (Klaus edition),Cube browser total v1.35.
Steps to reproduce:
1. press Music button - Asurada UCI loaded
2. press Home button, press Documents and open some file, press Main
3. again press Music - now default UCI loaded
It will do this way again until you open Movie viewer and go back to Music. I don't know if it is an UCI bug or firmware.
Capacity & Model: S9 32gb
Firmware: 2.50

not a bug with Firmware... this "bug" you are reporting ONLY happens with using Asurada's music UI for some reason, it has NOTHING to do with Cowon's Firmware. If you use any other music UI they do not revert to the default music UI, Asurada's Music UI for some odd reason does this. In other words... Bug with Asurada's Music UI not Firmware related...

Sorry Dominic... just wanted to point this out...

kazu-sama · 11-13-2009, 09:59

Quote:

not a bug with Firmware... this "bug" you are reporting ONLY happens with using Asurada's music UI for some reason, it has NOTHING to do with Cowon's Firmware. If you use any other music UI they do not revert to the default music UI, Asurada's Music UI for some odd reason does this. In other words... Bug with Asurada's Music UI not Firmware related...

I think that most likely you're right, but i wouldn't be absolutely sure. I'm not so good at UCI development, but can't it be an error of some component that LOAD the UCI. UCI is a swf file. For example if player can open mp3 file and sometimes it can't - it does not mean that this mp3 file is corrupted. Sorry for bad english.

Kizune · 11-13-2009, 10:07

This can be a bug in the music UCI, because the music UCI calls the function to load the mainmenu.
This function has an argument which tells the function which screen to load, so if the music UCI sets a wrong argument an incorrected screen is loaded or even none as in your case.

NFS-974 · 11-13-2009, 12:36

Quote:

Originally Posted by letenous

Problem: Radio at soft volume

Expanded Description: Volume of radio seems to be very soft compared to the previous firmware(2.41)

Capacity & Model: 16GB

Firmware: 2.50

I think that's because you use an equalizer preset. Isn't it ?

Jimmi G · 11-13-2009, 14:56

Problem: Subtitles from .srt files linger.

Expanded Description: If dialogue stops with a guy saying "Ok" the "Ok" will be displayed until the next subtitle comes up (even if it is 10 minutes after).

Capacity & Model: USA 32GB

Firmware: 2.50

letenous · 11-15-2009, 03:13

Quote:

Originally Posted by NFS-974

I think that's because you use an equalizer preset. Isn't it ?

I just realised that when I boot up my s9, if I go straight into radio, the volume is there. However, if I go into music/video then change out to radio, the volume of radio decreases significantly.

Any idea on that?

NFS-974 · 11-15-2009, 03:58

Dunno. The volume level is correct when the equalizer is set to "Normal" an empty user preset.

클라크 · 11-17-2009, 03:31

Quote:

Originally Posted by Jimmi G

Problem: Subtitles from .srt files linger.

Expanded Description: If dialogue stops with a guy saying "Ok" the "Ok" will be displayed until the next subtitle comes up (even if it is 10 minutes after).

Capacity & Model: USA 32GB

Firmware: 2.50

That is really strange.

You may convert your srt to smi and it will work fine again until this issue has been solved.

11-12-2009, 12:22	#5
da1writer Ya'll can call me da1 if ya like ;)! Join Date: Apr 2008 Location: San Antonio, TX Posts: 1,319	Ohhh Cowon you naughty boy, I almost forgot my usual post ! Problem: Can't go to next/previous album in Album/Artist Sorting Description: If you are in ALBUM or ARTIST sorting, you can't go to the next or previous albums you selected, it's a bug everyone knows about. Let say you are playing an album and get to the last song, well no matter what setting you have (ALL, LOOP, etc.), it will loop right back over again in the same album- you can't go to the next or previous album unless you MANUALLY pick it from the Library browser. This bug though, does NOT exist in FOLDER Sorting, which is what I have mine setup as. Firmware: 2.50 Capacity: 16GB Problem: New Matrix Coverflow FORCES Album Sorting Description: ALBUM sorting is so FORCED with Coverflow that despite you let's say used FOLDER Sorting before you turned off the device, if you have coverflow still on, when you turn back on the device it will be in ALBUM Sorting (no matter what you do before). Try it for yourself and you'll see what I mean. So I would like an option to sort it anyway you want so we do not run into this FORCED ALBUM sorting. Maybe look for album covers 1 to 2 folders deep and then go 1-2-3 folders deep for songs, seems easy... Firmware: 2.50 Capacity: 16GB __________________ Prior MP3 Player \| Cowon z2 32gb w/ 64gb Memory Stick, 20hr Audio Current MP3 Player \| Samsung Galaxy Player 8gb w/ 64gb Memory Stick, linICS v2 and Voodoo Audio = 43hr Audio Da1writer's Soapbox \| http://www.youtube.com/user/da1writer1985

11-13-2009, 07:02	#6
kazu-sama Junior Member Join Date: Aug 2009 Posts: 12	Problem: Random loading default music UCI Expanded Description: Use Asurada UCI v4.1 (music, movie), Text Viewer by Naver (Klaus edition),Cube browser total v1.35. Steps to reproduce: 1. press Music button - Asurada UCI loaded 2. press Home button, press Documents and open some file, press Main 3. again press Music - now default UCI loaded It will do this way again until you open Movie viewer and go back to Music. I don't know if it is an UCI bug or firmware. Capacity & Model: S9 32gb Firmware: 2.50 Last edited by kazu-sama; 11-13-2009 at 07:41..

11-13-2009, 10:07	#10
Kizune Feel free to call me 'Kizu' ;) Join Date: Jan 2009 Location: Germany, Baden-Württemberg Posts: 5,969	This can be a bug in the music UCI, because the music UCI calls the function to load the mainmenu. This function has an argument which tells the function which screen to load, so if the music UCI sets a wrong argument an incorrected screen is loaded or even none as in your case. __________________ me @ Google+ \| Twitter \| Flickr \| deviantART audio setup: Cowon J3 32gb \| Cowon Z2 16gb \| Audio Technica ATH-M50 other: Galaxy Nexus \| Nexus 7

11-15-2009, 03:58	#14
NFS-974 Cowon J3 32gb Sleek White Join Date: Aug 2009 Location: Reunion Island Posts: 336	Dunno. The volume level is correct when the equalizer is set to "Normal" an empty user preset. __________________ Cowon J3 \| AKG K 242 HD AU G2 + Lynx + Chakra \| Leaf + Vision + Sense 32gb Sleek White // no amp dA

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11-11-2009, 14:58	#2
Rikibu Music Freak Join Date: Aug 2009 Location: Germany Posts: 38	Problem: Wrong time format in widget mode Expanded Description: If you switched the time format to 24 hours format in the time settings tab, the digital clock in widget mode still shows the 12 hour a.m./p.m. time format. Capacity & Model: S9 @ 32GB Firmware: 2.50

11-12-2009, 07:47	#3
Akashsgpgi Junior Member Join Date: Jul 2009 Location: Lucknow,India Posts: 13	Problem: 1)widget issue 2)Album Art 3)track length 4)dictionary Expanded Description: 1)when switching guis sometimes when i switch to 3 gui(widget one) the photo viewer widget fails to initialise properly and appears as a white rectangle and the screen frezzes.then i have reset or restart manually 2)when holding the next button for many seconds and then stopping on a certain track the album art shown is of the previous track as the album art cant change fast enough and then changes to the current track after pressing the album art or the next button 3)sometimes when i press on the album art on the now playing screen i am unable to move the song further ahead or back by touching on the screen.this is minor as when i go back to the main menu and then come back it resolves. 4)in the dictionary when i click on english to english dictionay it says purchase english to english dictionary but there is no such option available. Capacity & Model: 16gb Firmware: 1.50

11-13-2009, 08:09	#7
letenous Junior Member Join Date: Feb 2009 Posts: 16	Problem: Radio at soft volume Expanded Description: Volume of radio seems to be very soft compared to the previous firmware(2.41) Capacity & Model: 16GB Firmware: 2.50

11-13-2009, 14:56	#12
Jimmi G Junior Member Join Date: Nov 2009 Location: Alabama, USA Posts: 23	Problem: Subtitles from .srt files linger. Expanded Description: If dialogue stops with a guy saying "Ok" the "Ok" will be displayed until the next subtitle comes up (even if it is 10 minutes after). Capacity & Model: USA 32GB Firmware: 2.50