Frozen touchscreen? Mac user!! ):

chumpyly · 10-25-2009, 18:07

Hi guys,

I've got an issue with my D2+ 16gb (on firmware 2.11) regarding a frozen touch screen. I've explored the forums and haven't exactly found too many solutions to my issue.

I'm a mac user (I know there's a lot of issues regarding this) and have been using the d2+ for about a month and haven't ran into any problems with the d2+ until now. The last thing I did with the d2+ and my mac was load an album of mp3's and saved a cover art jpg within the music folder.

So what happens is I turn on my d2+, and what I noticed right away was the start up loading screen takes a few seconds longer than usual, then the menu interface appears but the whole touchscreen is non-responsive. My volume and menu buttons don't work, neither does the slider power switch. The only way I can switch the player off is via the reset button.

I've tried deleting all the music in the music folder and any other files I may have loaded into the d2...with no positive results.

Has anyone run into this problem and has had success in fixing it? Any help is much appreciated! The cowon d2+ is hands down the best mp3 player I've had in terms of audio quality...tis a shame it has to be like this.

Cheers!

C-man · 10-25-2009, 19:10

My D2 does freez on me to after used my MBP/SL on it!
read my tread,to now what did hapend fore me!
sorry i dident find i cure yet!

fedfol · 12-24-2009, 13:33

I just encounter a similar problem this evenging with Mac OSX 10.6.1, in my case the touchscreen became unresponsive when trying to access files. So i've cleared the memory from Settings > Status and all returned normal, except that i've lost all data..

Hope this'll help

P.S. Sorry for the english

10-25-2009, 18:07	#1
chumpyly Junior Member Join Date: Oct 2009 Posts: 1	Frozen touchscreen? Mac user!! ): Hi guys, I've got an issue with my D2+ 16gb (on firmware 2.11) regarding a frozen touch screen. I've explored the forums and haven't exactly found too many solutions to my issue. I'm a mac user (I know there's a lot of issues regarding this) and have been using the d2+ for about a month and haven't ran into any problems with the d2+ until now. The last thing I did with the d2+ and my mac was load an album of mp3's and saved a cover art jpg within the music folder. So what happens is I turn on my d2+, and what I noticed right away was the start up loading screen takes a few seconds longer than usual, then the menu interface appears but the whole touchscreen is non-responsive. My volume and menu buttons don't work, neither does the slider power switch. The only way I can switch the player off is via the reset button. I've tried deleting all the music in the music folder and any other files I may have loaded into the d2...with no positive results. Has anyone run into this problem and has had success in fixing it? Any help is much appreciated! The cowon d2+ is hands down the best mp3 player I've had in terms of audio quality...tis a shame it has to be like this. Cheers!

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10-25-2009, 19:10	#2
C-man Junior Member Join Date: Nov 2008 Posts: 3	My D2 does freez on me to after used my MBP/SL on it! read my tread,to now what did hapend fore me! sorry i dident find i cure yet!

12-24-2009, 13:33	#3
fedfol Junior Member Join Date: Nov 2009 Posts: 1	I just encounter a similar problem this evenging with Mac OSX 10.6.1, in my case the touchscreen became unresponsive when trying to access files. So i've cleared the memory from Settings > Status and all returned normal, except that i've lost all data.. Hope this'll help P.S. Sorry for the english