Broken X5 (please help!)

Isomniak · 09-04-2008, 23:17

Hello everyone! I have a 20 Gig iAudio X5 from a few years ago, and recently while using it I dropped it on the concrete accidentaly and it's damaged ever since. The outcome is that although the iAudio still powers on it just stays stuck on a blue screen, it doesn't go any further to explore & play my mp3's. There is a little dent on the top right of the player which makes me come to the conclusion that something is wrong with the chip/board (perhaps damaged or burnt out). I was wondering what is my best option here??? Is it possible to buy a new X5 case for the existing hardrive that I already have?? If so, how much do they cost & were can I get one??? Or is it more convenient for me to try to find an adapter for the small hardrive so I can hook it up to my computer and just access my music like that? Any ideas guys? Please help me out!

Thanks in advance!

Jose · 09-05-2008, 00:16

Have you tried pushing the reset button? As for buying a replacement X5 and switching out the hard drive for yours, as long as it didn't get damaged when you dropped your player, it's possible. What happens when you connect the X5 to your pc?...can you still access all the files on it?

breakfastchef · 09-05-2008, 07:49

Amazon.com had X5 models available a few weeks ago.

Your hard drive may have been damaged in the fall based on your description of the accident. You have few choices at this point: send to Cowon for repair, buy a replacement X5 if still available, or buy another player.

Out of curiosity, do you not have the music on the X5 hard drive backed up to a computer?

Isomniak · 09-07-2008, 22:41

Thank you for the responses brothers! I really appreciate it! I have no clue what the problem is, but my guess was that maybe the chipset/board is damaged considering that the device powers on but it doesn't read my files on the drive. I was wondering, how can I find out if it's the hardrive that is damaged? or if it's the chipset device? Is there any way I can find out on my own? How can I possibly hook up the hardisk itself onto my computer without the iAudio case?? is there any way??? I took the hardisk out and have it detached from the wrest of the device currently, so if there are any tips that coud help please let me know!!!

I tried hooking up the iAudio to my computer and it doesn't do anything, it won't detect from what I remember....I've also tried the reset button and that doesn't result to much either, after it resets I power it back on & it just does the same thing freezing onto a blank blue screen. And unfortunately I don't have my music files backed up

Jose · 09-08-2008, 20:15

You can buy yourself a 1.8" usb enclosure for the drive. The only two things that you have to watch out for is that the enclosure is for an IDE drive and that the connection has 50 pins on it. I say this because there are enclosures out there that look almost identical to the one you need but only have 44 pins on them -made for Hitachi drives- and also ones that are made for drives with the zif (or lif) type interface - neither will work with the (50 pin, IDE) Toshiba drive that the X5 uses.

Before you go out and buy an external enclosure though, connect the X5 to your pc (with the drive installed) and hold the player up to your ear. A faulty hard drive will usually make a faint, repetitive "clicking" noise as it attempts to "start". Good luck.

09-04-2008, 23:17	#1
Isomniak Junior Member Join Date: Sep 2008 Posts: 3	Broken X5 (please help!) Hello everyone! I have a 20 Gig iAudio X5 from a few years ago, and recently while using it I dropped it on the concrete accidentaly and it's damaged ever since. The outcome is that although the iAudio still powers on it just stays stuck on a blue screen, it doesn't go any further to explore & play my mp3's. There is a little dent on the top right of the player which makes me come to the conclusion that something is wrong with the chip/board (perhaps damaged or burnt out). I was wondering what is my best option here??? Is it possible to buy a new X5 case for the existing hardrive that I already have?? If so, how much do they cost & were can I get one??? Or is it more convenient for me to try to find an adapter for the small hardrive so I can hook it up to my computer and just access my music like that? Any ideas guys? Please help me out! Thanks in advance!

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09-05-2008, 00:16	#2
Jose Member Join Date: Nov 2007 Posts: 48	Have you tried pushing the reset button? As for buying a replacement X5 and switching out the hard drive for yours, as long as it didn't get damaged when you dropped your player, it's possible. What happens when you connect the X5 to your pc?...can you still access all the files on it?

09-05-2008, 07:49	#3
breakfastchef Senior Member Join Date: Jan 2006 Location: South Florida Posts: 773	Amazon.com had X5 models available a few weeks ago. Your hard drive may have been damaged in the fall based on your description of the accident. You have few choices at this point: send to Cowon for repair, buy a replacement X5 if still available, or buy another player. Out of curiosity, do you not have the music on the X5 hard drive backed up to a computer?

09-07-2008, 22:41	#4
Isomniak Junior Member Join Date: Sep 2008 Posts: 3	Thank you for the responses brothers! I really appreciate it! I have no clue what the problem is, but my guess was that maybe the chipset/board is damaged considering that the device powers on but it doesn't read my files on the drive. I was wondering, how can I find out if it's the hardrive that is damaged? or if it's the chipset device? Is there any way I can find out on my own? How can I possibly hook up the hardisk itself onto my computer without the iAudio case?? is there any way??? I took the hardisk out and have it detached from the wrest of the device currently, so if there are any tips that coud help please let me know!!! I tried hooking up the iAudio to my computer and it doesn't do anything, it won't detect from what I remember....I've also tried the reset button and that doesn't result to much either, after it resets I power it back on & it just does the same thing freezing onto a blank blue screen. And unfortunately I don't have my music files backed up

09-08-2008, 20:15	#5
Jose Member Join Date: Nov 2007 Posts: 48	You can buy yourself a 1.8" usb enclosure for the drive. The only two things that you have to watch out for is that the enclosure is for an IDE drive and that the connection has 50 pins on it. I say this because there are enclosures out there that look almost identical to the one you need but only have 44 pins on them -made for Hitachi drives- and also ones that are made for drives with the zif (or lif) type interface - neither will work with the (50 pin, IDE) Toshiba drive that the X5 uses. Before you go out and buy an external enclosure though, connect the X5 to your pc (with the drive installed) and hold the player up to your ear. A faulty hard drive will usually make a faint, repetitive "clicking" noise as it attempts to "start". Good luck.