Installed 1.20 Firmware in Recovery Mode today - I5 now dead

[tebetorbes]

I followed the instructions and appeared to have successfully installed firmware 1.20 in Recovery Mode today. I also appeared to be able to download music to device after firmware upgrade.

However, I disconnected from Computer, and tried to power on the I5, and it will not power on. I tried re-connecting it to the Computer but Windows XP will not recognize the device, or assign a drive letter to it.

It is a sad day. Any advise is greatly appreciated.

[GSV3MiaC]

Can you reconnect to the computer =in recovery mode= and try to reload either the new firware, or the old version? (You'll need to pick which of those because I believe you can only have one installed on your PC at once).

If the PC won't see the device in recovery mode, then I guess it's back to the shop with it.

[tebetorbes]

I have tried connecting to 2 different Windows XP computers in both regular and Recovery mode, niether PC recognizes the Unit - I have another cable at I home I will try tonight, but I fear that it will not make any difference.

[exapno]

I upgraded the firmware on my 5 to 1.20e without any problems. After upgrading I disconnected it and booted it up BEFORE downloading any files onto it.

You might want to try uninstalling the firmware software and removing the 5 as a device from XP itself. Then have another go in recovery mode.

[tebetorbes]

exapno - your ideas are worth a try. I have uninstalled the firmware, but am not sure how to remove 5 as a device. I looked in the Device Manager at USB controllers but am unsure which of the 4 listed should be deleted.

[Erasure4ever]

Can somebody tell me WTF recovery mode is? Nevermind I found the answer.

[Erasure4ever]

I just upgraded to 1.20 and everything went fairly smooth. One strange thing though is that XP asks you to reboot the computer during this process. I didn't reboot the computer until I finished flashing the I5.

[IpaqMan]

I also just upgraded to 1.20e.

The firmware download program was started and the I5 was attached. Then WinXP popped up the new hardware detected and proceeded to prompt for installing the software drivers for the recovery mode device. I answered yes and the process proceeded until the restart may be needed prompt which I ignored. At this point, the firmware software detected the I5 and proceeded to the "standard" install firmware window. I checked start and the upgrade went smoothly. I disconnected the I5 and installed a battery and then reconnected it to install music and books.

I never did reboot the PC.

[drichm]

I had the same problem with the iAudio U2. I finally did this to correct it:

1. Attach to the USB port on your PC.
2. The U2 has a 'reset' pinhole, iAudio 5 too I hope, use a pin to hold the reset for a moment.
3. In my case Windows poped-up the 'Found new hardware' wizard which I clicked though.
4. Leaving the iAudio plugged in start the firrmware upload program after the wizard.
5. The firmware upload Window took a long time to popup, and i got a 'State Uninitialised' popup box in the meantime .
6. Let the firmware upload do its thing. In my case when it said 'complete' it took another minute of 100% CPU nothing-ness until the 'start' and 'close' buttons were enabled - wait for the entire thing to finish.
7. Close the firmware upload and remove the iAudio from USB. See if it starts up empty (just being safe here). Reattached and recopy your music.

If step 2 does not work then I'm sorry. If you do take it back to the shop be careful about mentioning you tried a firmware upgrade. The manual clearly states that this 'Is at your own risk', which some may interpret as 'this voids your waranty'.

[inoace]

Restart the firmware update.
Make sure, as mentioned, to boot the i5 before you put music files on it.
Have you copied your system files, too? That caused a problem for me:

I made a file backp of my i5 and could upgrade from FW 1.15 to 1.20. After a restart, the folders were present on the i5. But either the overwriting of the logo.lib file, effect.ini or (empty) playlist.dpl must have caused that the player did not start anymore: The iaudio sign comes up, but it hangs there.
Better to reconfigure the player after the upgrade manually.