Cowon D2 toutch screen problems

[wbbkonrad]

in left up corner toutch sren not responding ,not work.
maybe is soft for calibration toutch screen . I tes it i every firmware and nothing.Enybody have that roblem or soft for calibrate ( maybe hardware error) I don't know....Help please

[hallix]

i have that problem too but it is in the middle on the left hand side. when rewinding or going to the previous music track. I have to press right at the edge of the screen, before i thought it was my fault for breaking it somehow (i don't know how i could have done it) but if it isn't I might not be alone. anyone help. thanks in advance

[wbbkonrad]

I disconnect end connected again toutch pad , clean connection and nothing.

[hallix]

I am very sorry but I have a hard time understanding what you are writing. Did you mean you disconnected and connected the touch pad and it didn't work or something else entirely.

[wbbkonrad]

http://www.anythingbutipod.com/archives/2007/02/cowon-iaudio-d2-disassembled.php#more
I clean all connections .

[wbbkonrad]

sorry for my english I m Polish

[hallix]

oh alright, so after that it still didn't work. it seems like it is just us 2 with that problem except i remember that icedragon 7 once had a uncalibirated touch screen but i don't know if he resolved the problem. i wish i knew what to do.

[wbbkonrad]

Hello maybe someone have toutch screen calibrate pach or software to calibrate ....

[hallix]

a shout to anyone who may have a touch screen calibrate software for the d2 could they post it please

[addz]

i thought the screen calibrated itself at startup?

[hallix]

can there be away we damaged it ourselves then

[Dalmane98]

Have you tried resetting the D2 to the factory default Setting?

It is on page 20, Additional Information of the manual.

Maybe it will also recalibrate the touch screen when you power it back on after resetting it to the Factory Settings.

[hallix]

setting it to factory defaults doesn't work for me, i did as the manual told me too but when i booted the language selection screen didn't come up. i have changed firmware from 2.46 to 3.50b but nothing has changed

[HueMann]

sounds like a damaged screen to me. I just painted the whole screen black in notepad, not a single pixel missed. If I had your problem with the screen I would take the player back to the dealer and demand a new D2.

[seifip]

I just painted the whole screen black in notepad, not a single pixel missed.

Same here...

[addz]

^ i tried the same thing, you mean you covered the whole screen in black? when i did it, it was impossible to colour right to the edge of the screen, say about 3 pixel white border.

[Dalmane98]

^ i tried the same thing, you mean you covered the whole screen in black? when i did it, it was impossible to colour right to the edge of the screen, say about 3 pixel white border.

I got the same thing you did.

What is this supposed to prove?

[TedJ]

setting it to factory defaults doesn't work for me, i did as the manual told me too but when i booted the language selection screen didn't come up. i have changed firmware from 2.46 to 3.50b but nothing has changed

I presume you're running 2.41/2.46? If so, then the pattern is Video, Utilities, Picture, Record... It's always the centre four icons.

[hallix]

i emailed the problem to cowon and this was my response:

We do apologize for any inconvenience this situation may have caused you. Please contact with the store that you purchased your item from and log the fault with their returns department (providing your proof of purchase). In turn, the store will contact the distribution partner and the fault will be logged and a returns number provided. Once your faulty item has been sent back to the distributor, it is sent to the iAUDIO Service Centre in Korea where it is repaired/replaced (under warranty conditions).

Please remind that we have One-Year Warranty service for an year. The terms and conditions of the COWON's Warranty only apply in the the country that the COWON product was originally purchased.

If your product is under warranty, it is free. However, the guarantee is not valid if a defect is due to damage caused by incorrect use, poor maintenance or if alterations or repairs have been carried out by persons not authorized by COWON SYSTEMS. If it is not under warranty, you have to pay for it. The price is not yet fixed.

So before i send it in does anyone have any extra help they can give me. i tried factory default settings but it didn't work. thanks

[Dalmane98]

Did you try PMing icedragon7 and ask him how he fixed his problem?

http://iaudiophile.net/forums/showthread.php?t=13991

Maybe he has a solution. He never posted to say if he fixed it or what.